Shipping Policy

Effective Date: 18/06/2024

Welcome to Sapana Food Hub. We are committed to delivering your cake-making instruments and supplies in a timely and efficient manner. Please read our shipping policy carefully to understand our shipping practices and procedures.

Shipping Rates and Methods

  1. Domestic Shipping:
  • We offer standard and expedited shipping options for domestic orders.
  • Shipping rates are calculated based on the weight and dimensions of your order, as well as your location. The exact shipping cost will be displayed at checkout.

Processing Time

  • Order Processing:
  • Orders are processed within 1-2 business days after payment is received.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Shipping Time:
  • Standard domestic shipping typically takes 3-7 business days.
  • Expedited domestic shipping typically takes 1-3 business days.
  • International shipping times vary by destination and can take 7-21 business days.

Shipping Confirmation and Order Tracking

  • Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use the tracking number provided to monitor the delivery status of your order.

Address Accuracy

  • Please ensure that all shipping information is correct when placing your order. Sapana Food Hub is not responsible for delays or lost shipments resulting from incorrect or incomplete addresses.

Delayed or Lost Shipments

  • While we strive to ensure timely delivery, occasional delays may occur due to unforeseen circumstances (e.g., weather conditions, customs processing). If your shipment is significantly delayed or lost, please contact our customer service team for assistance.

Damaged or Missing Items

  • If your order arrives damaged or with missing items, please contact our customer service team within 48 hours of delivery. We will work with you to resolve the issue as quickly as possible.

Contact Us

If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service team:

  • Email: veerptech@gmail.com

Thank you for choosing Sapana Food Hub. We appreciate your business and look forward to serving you.

Sapana Food Hub
Your satisfaction is our commitment.